In 2025, customer engagement is more critical than ever—and businesses are racing to find the right tools to manage WhatsApp interactions, automate communication, and boost conversions.  

Interakt has been one of the go-to solutions in this space, offering WhatsApp Business API access and tools for customer communication. But as your business scales, you may find yourself looking for more flexible, feature-rich, or budget-friendly Interakt alternatives. 

Whether you're seeking better automation, more intuitive interfaces, or scalable pricing models, this guide brings you the best Interakt alternatives to consider in 2025. 

Register Now: https://accounts.webmaxy.co/whatsapp-commerce/register 

Why Look for an Interakt Alternative? 

Before diving into the list, let’s understand why many businesses are exploring Interakt alternatives: 

1. Limited automation features 

2. Restrictive pricing models for small teams 

3. Lack of visual chatbot builders 

4. Basic analytics and segmentation 

5. Limited integrations with CRMs and eCommerce platforms 

If you’re facing these issues, you're not alone. Let’s explore platforms that can do more for your WhatsApp customer engagement strategy. 

1. WebMaxy WhatsApp Commerce – The Best Interakt Alternative 

At the top of our list is WebMaxy WhatsApp Commerce, the most comprehensive and user-friendly alternative to Interakt. Designed for growing brands and enterprises, it empowers businesses to use WhatsApp for everything—from marketing campaigns and automation to sales and WhatsApp customer support. 

🔥 Top Features: 

1. WhatsApp Storefront to enable direct product selling 

2. Drag-and-drop WhatsApp chatbot builder with smart triggers 

3. Team inbox for multi-agent support with roles 

4. Advanced campaign manager with segmentation and personalization 

5. Real-time analytics dashboard 

6. Seamless integrations with Shopify, WooCommerce, HubSpot, etc. 

💸 Pricing: 

WebMaxy offers flexible plans that scale with your business. Compared to Interakt pricing, it provides more features at a better cost, making it ideal for both SMBs and large enterprises. 

✅ Why It’s the Best Interakt Alternative: 

1. Visual chatbot builder (Interakt lacks one) 

2. Strong eCommerce features 

3. Easy onboarding and intuitive UI 

4. Superior customer support 

If you're serious about scaling with WhatsApp, WebMaxy is hands down the best Interakt alternative for 2025. 

👉 Explore WebMaxy - https://www.webmaxy.co/ 

Check WebMaxy’s Pricing Plans Here: https://accounts.webmaxy.co/whatsapp-commerce/plan 

2. Wati 

Wati is another well-known name among Interakt competitors, offering robust automation and a clean team inbox. It’s often compared directly in the Wati vs Interakt debate. 

Key Differences: 

1. Wati has a visual chatbot builder 

2. Interakt’s UI is more basic 

3. Wati offers more WhatsApp CRM integration 

Verdict: 

In the Interakt vs Wati comparison, Wati wins for automation, but WebMaxy still leads overall. 

Read More: Wati Alternative 

3. Zoko 

Zoko is tailored for eCommerce businesses and helps brands run WhatsApp campaign and manage customer interactions. 

Pros: 

1. Works well with Shopify 

2. Offers order tracking on WhatsApp 

Cons: 

1. Higher pricing tiers 

2. Limited analytics depth 

4. Respond.io 

Respond.io is a multichannel messaging platform that includes WhatsApp, Facebook Messenger, and more. 

Strengths: 

1. Centralized inbox 

2. API-first architecture 

3. CRM capabilities 

Good for tech-savvy teams who want a multichannel communication approach beyond just WhatsApp. 

5. Freshchat (by Freshworks) 

Freshchat provides customer support across various messaging apps including WhatsApp. It’s more of a support-focused platform than a full-fledged commerce solution. 

Pros: 

1. Smart automations 

2. Deep integration with Freshdesk/Freshsales 

Cons: 

1. Lacks strong commerce features 

2. More suited for service industries 

6. Yellow.ai 

A powerful AI-driven chatbot platform that integrates with WhatsApp, Yellow.ai focuses heavily on conversational AI and automation. 

Ideal For: 

1. Enterprises with high customer volume 

2. Companies needing multi-language support 

7. Twilio Conversations + WhatsApp API 

Twilio allows businesses to build custom WhatsApp messaging systems with code. It’s flexible but developer-heavy. 

Pros: 

1. Full customization 

2. Global reliability 

Cons: 

1. Requires developer resources 

2. No built-in CRM or UI 

8. 360dialog 

360dialog is a WhatsApp Business API provider offering fast approval and basic messaging tools. It integrates with other tools like HubSpot and Chatlayer. 

Best For: 

1. Developers or businesses using external CRM systems 

2. Quick API setup 

9. Tellephant 

Tellephant is a lesser-known but rising player offering WhatsApp automation tools for marketing, support, and commerce. 

Highlights: 

1. Chatbot builder 

2. Campaign manager 

3. WhatsApp payment integrations 

10. AiSensy 

AiSensy is similar to Interakt in pricing and functionality but offers more integrations with platforms like Google Sheets and WooCommerce. 

Differences vs Interakt: 

1. Slightly better dashboard 

2. Better segmentation 

Still, it lacks the full-fledged store and analytics system offered by WebMaxy. 

Contact Us: https://www.webmaxy.co/contact/ 

11. Trengo 

Trengo offers a multichannel inbox that includes WhatsApp, email, Instagram, and live chat. 

Pros: 

1. Unified messaging 

2. Automation rules 

Cons: 

1. Pricing on the higher side 

2. Less customizable compared to WebMaxy 

12. SleekFlow 

SleekFlow provides WhatsApp marketing and sales tools with good Shopify integration and automation. 

Features: 

1. Product catalogs in-chat 

2. Transaction tracking 

3. Omnichannel CRM 

13. Jio Haptik 

Haptik focuses on AI-powered chatbots for WhatsApp and other platforms, popular among large Indian enterprises. 

Ideal For: 

1. Large businesses with dedicated IT teams 

2. AI-driven support workflows 

14. Botos.ai 

Botos.ai is a WhatsApp chatbot platform with campaign tools, templates, and analytics. 

Good Fit: 

1. SMBs looking for simple WhatsApp engagement tools 

2. Budget-conscious startups 

15. Intercom (with WhatsApp Integration) 

Though not a WhatsApp-first tool, Intercom allows WhatsApp integration and is ideal for businesses already using it for customer support. 

Final Thoughts: Which Interakt Alternative Is Right for You? 

Choosing the right platform depends on your business goals, budget, and tech stack. Here’s a quick summary: 

Platform 

Best For 

WebMaxy 

End-to-end WhatsApp selling + support 

Wati 

Mid-sized businesses focused on automation 

Zoko 

eCommerce brands using Shopify 

Respond.io 

Multichannel customer engagement 

AiSensy 

SMBs needing affordable WhatsApp tools 

Why WebMaxy Leads the Pack 

From seamless eCommerce integration and visual chatbot building to real-time analytics and campaign automation, WebMaxy WhatsApp Commerce is the ultimate Interakt alternative in 2025. 

If you're looking to boost customer engagement, automate support, and grow revenue through WhatsApp, WebMaxy is the clear winner among all Interakt competitors. 

FAQs 

What is the best Interakt alternative in 2025? 
WebMaxy WhatsApp Commerce is the best Interakt alternative due to its rich features, better pricing, and strong eCommerce capabilities. 

How does Wati vs Interakt compare? 
Wati offers more automation and a visual chatbot builder, but Interakt is slightly more beginner-friendly. However, both are limited compared to WebMaxy. 

What is the Interakt WhatsApp API used for? 
It allows businesses to automate WhatsApp messaging for customer engagement, notifications, and support. 

Is Interakt pricing competitive? 
Interakt pricing can become costly as your business scales. Many alternatives like WebMaxy offer better value. 

Ready to switch from Interakt? 

Try WebMaxy WhatsApp Commerce today and take your customer engagement to the next level. 

Book a Demo: https://calendly.com/webmaxy/30min